TypeSquare

Sign-up

• There is User Registration on My Page.
• Can I transfer the membership?
• What procedure is necessary to quit the service?
• When I register, an error saying “mail address is invalid” appears, and registration fails.
• How long will it take to start using the service after signup?

Troubleshooting

• I can't login to TypeSquare's member website.
• I forget the password. What should I do?
• My account is locked. What should I do?
• I cannot receive e-mail from TypeSquare.

Usage method/operation

• Choose Character Set

Web fonts

About fonts

• Are the web fonts to be distributed the same as other font products?
• In what format are the fonts distributed?
• Is there any limit to the number of characters for the fonts to be distributed?
• What are subset fonts?
• What is JIS2004 attached at the end of font names?
• Will new fonts be added?

Billing and Price

• What should I do to sign up for an advanced plan?
• Can I get a receipt?
• How can I make the payment?
• Can I transfer plans?
• Is a plan automatically renewed?
• Can I change the plan?

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Display of Fonts

• ★ Can I apply TypeSquare Web fonts to the characters added later with JavaScript?
• ★ The specified web font is not displayed.
• Some web fonts do not render with anti-aliasing.
• Does the cache remain in the browser?
• Can variations and characters for vertical writing be displayed?
• Can I use web fonts for characters input in a form?

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Method for introduction

• What should I do to use Web fonts?
• Can I use web fonts even though I haven’t purchased Morisawa fonts?

Service Agreement

• The expiration date of the plan is reached. What should I do?
• In how many sites can I use web fonts with a single plan?
• If I quit the service, what will happen to the web fonts?

Licensing

• ★ I am considering using TypeSquare in a web production firm. Can I create web sites using TypeSquare at the request of clients and deliver the sites to them?
• Can I use web fonts for commercial use?
• Can I use the fonts of TypeSquare with editing software, etc.?
• Can the service be used by individuals?

Support

• Contact
• Is there a refund for the PV consumed during support?
• Are tools such as software plug-ins provided?

System requirements

• ★ Which browsers are supported?
• Can the web fonts be used on mobile phones?
• Can I use cloud fonts on a site which uses SSL?
• Is it possible to print the sites which use the web fonts, or make PDF files of them?
• Can you use the fonts on websites with restricted delivery for security reasons?
• Can I display web fonts on an OS other than Japanese?

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Usage method/operation

• How can I confirm the version of the plan tag that I am using?
• Can I specify multiple web fonts in font-family which specifies typefaces?
• What is PV?
• Can I check the remaining number of PV?
• Can I check the PV count of different pages (or layers) in the same site?
• Can I check the content without consuming the PV quota while creating a web site?

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Desktop fonts

Licensing

• Can I use desktop fonts for digital banners in which text has been converted to a graphic?
• Can I embed desktop fonts into a PDF for commercial use?
• Can I keep using the fonts if I discontinue my membership?
• Floating License
• I would like to keep using my fonts, but I won't have internet connection.
• I want to uninstall some purchased fonts. All purchased fonts are installed.

Purchasing

• After the withdrawal procedure, can I check the details of the final payment and obtain a receipt?
• Can I get a receipt?
• How can I make the payment?
• Do I need to register as a TypeSquare member even if I only want to purchase computer fonts?
• I want to exchange the font I installed on my computer for another font.
• I would like to purchase computer fonts. What kinds of products are available?

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Troubleshooting

• Error "The service is in use on another computer" occurs
• Error "Font registration failed" on macOS 10.13 or later
• My fonts will not install.
• While a font was synchronous, an error occurred.

TypeSquare Desktop Manager

• Error “Uninstall the older version of TypeSquare Desktop Manager and rerun the installer.” occurs when updating to TypeSquare Desktop Manager 2.0.4 for Mac
• Error “TypeSquare Desktop Manager is being configured. Please wait.” occurs when starting your computer
• I can't sign in to and sign out from TypeSquare Desktop Manager
• Notes, limitations and known issues
• Limitations on desktop fonts
• Can I use TypeSquare fonts through a proxy server?

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