TypeSquare

Sign-up

• Can I transfer the membership?
• What procedure is necessary to quit the service?
• When I register, an error saying “mail address is invalid” appears, and registration fails.
• There is User Registration on My Page.
• How long will it take to start using the service after signup?

Troubleshooting

• I can't login to TypeSquare's member website.

Usage method/operation

• Choose Character Set
• I forget the password. What should I do?
• My account is locked. What should I do?

Web fonts

About fonts

• Are the web fonts to be distributed the same as other font products?
• In what format are the fonts distributed?
• Is there any limit to the number of characters for the fonts to be distributed?
• What are subset fonts?
• Will new fonts be added?

Billing and Price

• Can I transfer plans?
• Is a plan automatically renewed?
• What is PV?
• In how many sites can I use web fonts with a single plan?
• Can I change the plan?
• Can I purchase multiple plans?

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Display of Fonts

• Does the cache remain in the browser?
• Can variations and characters for vertical writing be displayed?
• Can I use web fonts for characters input in a form?
• Can I apply TypeSquare Web fonts to the characters added later with JavaScript?
• Can I resolve the symptom that the text of a web site is displayed with the default font of the browser before web fonts are applied?
• The Web fonts are displayed improperly under certain IE8 environments for Windows.

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For Bulk/Speciality Use

• What should I do to sign up for an advanced plan?

Method for introduction

• Can I use web fonts even though I haven’t purchased Morisawa fonts?

Service Agreement

• Can I use web fonts for commercial use?

Support

• Is there a refund for the PV consumed during support?
• Contact
• The expiration date of the plan is reached. What should I do?

System requirements

• Can the web fonts be used on mobile phones?
• Can I use cloud fonts on a site which uses SSL?
• Which browsers are supported?
• Is it possible to print the sites which use the web fonts, or make PDF files of them?
• Can you use the fonts on websites with restricted delivery for security reasons?

Usage method/operation

• Can I specify multiple web fonts in font-family which specifies typefaces?
• Can I use the fonts of TypeSquare with editing software, etc.?
• Can I check the remaining number of PV?
• Can I register a sub domain?
• The characters are not displayed correctly, and a symptom like garbled characters occurs.
• What should I do to use Web fonts?

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Desktop fonts

Licensing

• Can I use desktop fonts for digital banners in which text has been converted to a graphic?
• Can I embed desktop fonts into a PDF for commercial use?
• Can I keep using the fonts if I discontinue my membership?
• Floating License
• I would like to keep using my fonts, but I won't have internet connection.

Purchasing

• After the withdrawal procedure, can I check the details of the final payment and obtain a receipt?
• Can I get a receipt?
• How can I make the payment?
• Do I need to register as a TypeSquare member even if I only want to purchase computer fonts?
• I want to exchange the font I installed on my computer for another font.
• I would like to purchase computer fonts. What kinds of products are available?

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Troubleshooting

• Error "Font registration failed" on macOS 10.13

TypeSquare Desktop Manager

• Can I use TypeSquare fonts through a proxy server?
• About firewall settings
• System Requirements
• What does it do? Why do I need to install it on my computer?
• Trial versions and demoware
• Using Morisawa Fonts with Windows Server

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